My company Lumin Creative has launched a new Question and Answers platform, Answerbase, that gives you the ability to create your own Q&A site in a couple of minutes.

We’ve basically taken our proven Q&A engine, that clients such as edmunds.com and business.com have been using for years and made it available in a more standardized way as a monthly subscription service. You get the powerful functionalities, options to customize look and feel and as we’re able to serve more clients this way, the costs are lower than the completely customized enterprise solutions.

So if you’d like to create an online community or you want to attract more traffic to your existing website, you should get your own Q&A solution. You can try it on the free trial, without having to pay or give any payment details until you decide to continue.

I can’t help but experiment a bit in my freetime, so with a friend of mine, Tim Hanlon, an english sports journalist, we have created a fans website for the football club, FC Barcelona. Basically Tim is creating the content and I take care of the tech stuff plus handles relationships with advertisers etc.

We felt that there wasn’t any really good community website about Barça for English speaking people and wanted to venture into creating one. This has been going on for a year now and the results are decent, but as always there’s room for improvement.

Take a look at the website, BarcelonaFans.org, and join the community if you’re also a fan :)

I’ve launched a new blog, monetizando.net, which is about how to make money on a blog, but written in Spanish.

It’s an experiment trying to see if I can replicate or even do better than many of the english blogs treating the same subject. It’s for fun, but obviously I hope it will succeed and I will definitely document the whole process.

Anyway, if you can read spanish, please let me know what you think.

As you probably know by now, I am leading the development of Quomon, a questions and answers system for IT and graphic design professionals.

Based on our experience with this my company, Lumin Creative, has begun selling the engine Quomon is based on as questions and answers software for internal use in corporations or to integrate with public websites.

An example of the use for a public website is Debthelp, a company that sells services for people with debt problems. Debthelp needed a way to let users submit questions, to be answered primarily by Debthelps experts and in the process creating a dynamic knowledge database that would serve as reference for other users as well and draw traffic from search engines. The site has been launched a few weeks ago and is a very good example of the type of customization that we provide for our clients. The questions and answers section is completely integrated visually with the rest of the website and the point system and functionality has been adapted to Debthelps needs.

The intranet version of our questions and answers software is directed towards larger corporations, where people are located in several different geographical areas. The q&a system then provides a way of solving problems without having to know who has the necessary knowledge to help, since the software provides the connections between personnel. By way of the point system it also serves as a tool to recognize peoples expertise and motivate knowledge sharing throughout the company.

If you’re interested in knowing more, you can contact us at: corporate.solutions@lumincreative.com

After watching an excellent presentation on how to manage email and keep the inbox at zero at LifeHacker I’ve decided to try and follow the advice.

The idea is called action based action based email and Merlin Mann, the originator of the concept, suggests that one should never just check email. You have to act, never just check. He makes a very good comparison with a friend asking you to check upon his cat, while he’s on vacation. You check every day and suddenly the cat is sick and the idea is not that you check back the next day to see if it got better. You have to take action, to do something about the cats problem, which is why you’re checking in the first place.

The same thing with email. It floods your inbox, you live your life in the inbox, always feeling guilty if you don’t TAKE ACTION.
So he defines 5 different actions to take with the email when you read it:
- delete/archive
- delegate (and remember to followup)
- respond (short and precise)
- defer (till later the same day)
- do

Never let anything just lay there in the inbox. He suggests that you always process to zero, when checking email, and also that the email program should not be on all the times.

It might sound basic, but at least my own experience is that it’s hard to follow. But I’ve set it as my goal now, and at least these first three days are going good. I’ve been able to process the last two months of email, so now I’ve only got like 2900 emails left in my inbox :)

Actually I’ve been terrible to respond and keep contact with my friends, so I really want to keep this and be able to get back quicker and not feel like I’m a jerk with people I really care about.

Well, I’ll keep you updated on how it goes.

/David

Btw, if you want it in writing and with more details, the Inbox Zero idea is described more in depth in a series of articles you can read here.

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